FAQs

 PRO Paddle Weight and Dimensions

-Length: 16 1/2 inches
-Avg Weight: 7.5 ounces
-Width: 7 1/2 inches
-Grip Thickness: 4 1/4 inches
-Handle Length: 5 inches
-Core Thickness: 16 millimeters
-Face Material: T700 Toray Raw Carbon Fiber

 

PERFORMANCE Paddle Weight and Dimensions

-Length: 16 1/2 inches
-Avg Weight: 7.5 ounces
-Width: 7 1/2 inches
-Grip Thickness: 4 1/4 inches
-Handle Length: 5 inches
-Core Thickness: 16 millimeters
-Face Material: T700 Toray Carbon Fiber

 

What is the difference between the two paddles?

The PRO paddle has a surface that is made of raw carbon fiber while the PERFORMANCE paddle has a regular carbon fiber surface. The raw carbon fiber has a rougher feel which increases the spin and power on the ball. It is more expensive to produce which is why the paddle costs more. Both are great options but we recommend the PRO paddle to more serious players.

 

SHIPPING: Where does it come from and how long does it take?

We ship all our paddles out from our headquarters in Guelph, Ontario.

Orders within Canada: 2-5 days

Orders within USA: 4-8 days

All orders are shipped out within 1 day of the order being placed.

 

Return Policy

We offer a 14-day return window on our paddles. You can return or exchange it within 14 days of receiving It from the delivery date shown on the tracking number. If it is after the 14 days, you cannot return the paddle.

The paddle must be in UNUSED condition. This means the paddle cannot be used in play, the grip seal must be intact & If there are scuffs on the paddle, we will return it back to you voiding the return process

 

Warranty: Is there warranty on the paddles?

Our warranty covers manufacturing defects for a period of 3 months or 90 days. If your paddle breaks due to such a defect, we will replace it at no cost to you.

However, please note that we are not liable for damages resulting from regular use or play, including normal wear and tear.

Any defects should typically be noticeable upon initial use. If you encounter any issues, please contact us at